ny cancellations with less than 24 hours of notice of the massage scheduled time has a cancellation fee of 50% of the massage scheduled time price (gift or other certificates will be spent for the massage scheduled time). We recognize the time of our clients and therapist is valuable and have implemented this policy for this reason. When you miss an appointment with us, the therapist not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.