Number 1: I listen to my clients! I ensure my client has plenty of time during all appointments to discuss what their issues and priorities are, and to design a plan with them on how to best address their needs.
I am not a timid massage therapist. Sometimes a session can be work, for both my client and myself. If a client is in pain or has a chronic condition I am willing to put in the work needed to get them feeling better. I can help relax tired, overstressed muscles and bring them back to a more natural, healthy and flexible state.